What We Collect and Why We Use It
When you open an account with us, we collect the details you provide during registration — name, contact information, and payment method details such as your Touch 'n Go eWallet or Boost account reference. We also log transaction records when you deposit or withdraw via GrabPay,
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DuitNow or FPX, and we retain device and session data to keep your account secure. This data is used to process your transactions, verify your identity, and respond to account queries. We do not sell your personal data to third parties. Retention periods follow applicable local
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law, and data no longer needed for these purposes is removed from active systems. Access to your data is restricted to staff who need it to operate the platform. Where local law requires additional disclosures or grants you specific rights over your data, those rights apply
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in full. If you have questions about how your data is handled, our support team is reachable via live chat or email.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.