gomonkey888 - Deposits, Withdrawals and Account Verification

Deposit into Your gomonkey888 Account

Open the cashier from the main menu and you will see Touch 'n Go eWallet, Boost, and GrabPay listed alongside FPX and Maybank2u. Pick the wallet or bank you already use daily. Enter the amount, confirm in your wallet app with your PIN, and the funds land in your account balance — the process takes seconds from tap to credit. We do

not charge a deposit fee on our end; check your wallet provider for any transfer charges on their side. Minimum deposit amounts are shown at the cashier step before you confirm.

Open the cashier — Log in and select the cashier icon from the main menu or account dashboard.
Choose your payment — Select Touch 'n Go eWallet, Boost, GrabPay, FPX, or Maybank2u from the payment row.
Enter and confirm — Key in your deposit amount, then approve the transfer inside your wallet or banking app.
Balance updated — Your account balance reflects the deposit and you can head straight into the lobby.

PAYMENT METHODS

Payment Options at the Cashier

We support the wallets and banking channels Malaysians already have on their phones. Every method listed below is available at the cashier for deposits, and most support withdrawals too — check the cashier screen for the current payout options on your account.

Touch 'n Go eWallet Deposit directly from your TNG eWallet balance — confirm with your app PIN and funds arrive instantly.

Boost Use your Boost wallet for quick deposits; the transfer clears as soon as you approve in the Boost app.

GrabPay GrabPay deposits pull from your GrabPay wallet balance and confirm through the Grab app.

DuitNow Send via DuitNow from any participating Malaysian bank app using the account reference shown at checkout.

FPX FPX online banking connects directly to Maybank2u, CIMB Clicks and other major Malaysian banks.

Verify Your gomonkey888 Account

Verification is a one-time process that protects your account and makes sure withdrawals reach the right person. We ask for a government-issued photo ID — MyKad works — and a selfie or a document showing your name matches the account. Upload the images directly from your phone camera through the account settings page. Once our team reviews and approves the submission, your

account is fully verified and withdrawal requests process without interruption. Keeping your account verified also means faster resolution if you ever contact our support team about a transaction.

Open account settings — Go to your profile and select the Verification section to start the document upload flow.
Upload your ID — Photograph your MyKad or passport clearly — both sides if prompted — and upload via the form.
Submit a selfie — A short selfie or a photo holding your ID confirms the account belongs to you.
Await approval — Our team reviews submissions and updates your verification status; you will see the change in your account.

Withdraw Funds Back to Your Wallet

Withdrawals go back to the same payment method you used to deposit — Touch 'n Go eWallet, Boost, GrabPay, or your linked bank account via FPX. Head to the cashier, select Withdraw, and enter the amount you want out. If your account has not been verified yet, you will be prompted to complete that step first; once cleared, the withdrawal request is

submitted and processed in the order it is received. We do not set a processing window we cannot stand behind — check the cashier screen for the current queue status on your request.

Go to Withdraw — Open the cashier and tap Withdraw, then select your payout method from the available options.
Enter the amount — Key in how much you want to withdraw; the cashier shows your available balance and any minimum.
Complete verification — If prompted, submit your identity documents before the withdrawal is processed — a one-time step.
Request submitted — Your withdrawal enters the queue; status updates appear in your account transaction history.

Banking Questions Answered

Touch 'n Go eWallet, Boost, and GrabPay are all supported at the cashier, alongside FPX and DuitNow for bank transfers. Pick whichever is already on your phone.

Wallet deposits via Touch 'n Go eWallet, Boost, or GrabPay typically reflect in your balance within seconds of you confirming the transfer in your wallet app.

The minimum is shown at the cashier before you confirm — it can vary by payment method, so check the screen at the time you deposit.

Yes, identity verification is required before your first withdrawal. It is a one-time step — once approved, future withdrawals process without repeating it.

Check your wallet or bank app to confirm the transfer went through on their end, then contact our live chat support with the transaction reference for a quick check.

Withdrawals are generally returned to the same payment method used for the deposit. Contact support if your original method is no longer available and we will advise on options.

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